No Refund & Only Exchange Policy
Thank you for choosing Halfsaree Studio for your shopping needs. Please take a moment to familiarize yourself with our No Refund, Exchange Only Policy, which outlines the guidelines for exchanges.
- Exchange Policy Overview:
We value your satisfaction and want you to love your purchase from Halfsaree Studio. While we do not offer refunds, we are pleased to provide you with the option to exchange any unused and unworn items within 3 days of the purchase date.
- Eligibility for Exchange:
To be eligible for an exchange, the following conditions must be met:
- The item must be in the same condition as when you received it, unworn and unused.
- The item must be returned in its original packaging and include all accompanying tags.
- The exchange request must be made within 3 days of the delivery date.
- Please note that we cannot exchange items that have been damaged, altered, or do not meet the above criteria.
- Exchange Process:
To initiate an exchange, please follow these steps:
- Contact us at email@example.com within [number] days of receiving your order to request an exchange.
- Provide your order number, product details, and the reason for the exchange.
- Our Customer Service team will guide you through the exchange process and provide you with a return authorization.
- Ship the product back to us within 3 working days after receiving the return authorization.
- Return Shipping and Exchange:
Customers are responsible for the cost of return shipping. However, this cost will be deducted from the refund amount upon successful exchange. We do not offer free shipping on international returns.
- Non-Eligible Items:
Please note that the following items are not eligible for exchange:
- Products that have been used, damaged, or altered after purchase.
- Products that are not returned within 3 days of the delivery date.
- Products that do not meet the specified criteria for eligibility.
- Exchange Approval:
Upon receiving the returned item, we will inspect it to ensure it meets the eligibility criteria. Once approved, we will initiate the exchange process and ship the replacement product of equal value.
We appreciate your understanding of our No Refund, Exchange Only Policy. If you have any questions or require assistance, please contact our Customer Service team at firstname.lastname@example.org